What's So Great About Our Service?
Get the job done correctly and efficiently. Copy services, especially
low cost defense-oriented services, are notorious for being sloppy
and slow. getRecords will impress you with our level of excellence
and speed.

We Can Find Anybody
Our current "hit rate" of finding and serving the locations listed on
our order forms - without any help from the customer is 99%.
In other words, we won't bug you because we can't find the place!

No More Certificate of No Records
Our percentage of CNRs to successful orders speaks for itself:
only 1% of our orders are completed without records.
No other copy service can beat that!

We make sure you get what you asked for
We don’t just ship you whatever the location gave us. We actually look through the
records and make sure you get what you are looking for. If it is not there, we go back
again and get it.

We’ll Provide Compel Documents
If the facility won't produce timely records, we will have our legal staff prepare a complete
Motion to Compel package that you can file with the Board and get an Order to Produce.

Customer Service
We are committed to unparalleled standards for perfection in the litigation support community.
Our employees go through extensive training in discovery laws, flowcharts and procedures
manuals of the company, and receive constant ongoing training to meet your high demands.
No other legal support staff can compare to getRecords' customer service specialists.

Fast
We would rather do it right than simply be fast, but our turn-around times are still lower
than the competition because of our streamlined and automated process for getting records.

Rush Service
Guaranteed NEXT DAY service of Subpoena/Auth on the facility for all RUSH jobs.
No matter how busy we get, your RUSH jobs will be served the next day.

Errors and Omissions Insurance
We carry full Errors and Omissions insurance on the slim chance that we make a mistake.